Regional Director of Operations

ORGANIZATION WEBSITE: BridgePrep Academy (SMART Management)

ROLE: Regional Director of Operations

LOCATION: SouthFlorida (Miami, Ft. Lauderdale preferred)

SALARY RANGE: $90,000 + $110,000 and potential relocation/signing support

REPORTS TO: COO

    • July 7: Priority Deadline

    • July 8: Priority Deadline Phone Screens End

    • July 9 - 13: Priority Deadline Project Round (Project + Work History)

    • July 15 - 16: Priority Deadline Semi-Finalist Round

    • July 28 - 29 : Priority Deadline Finalist Interviews in Miami, FL

    • August 2026 Start Date

  • โ–ถ๏ธ ๐—ง๐—ต๐—ฒ ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—–๐—ผ๐—ฎ๐—ฐ๐—ต: A multi-site leader who gets results through people, not around them. They build the Dean of Operations bench across the region through coaching, accountability, and honest performance management, diagnosing where a campus struggles and partnering on the fix. DOO persistence and principal satisfaction are their scoreboard.

    โ–ถ๏ธ ๐—ง๐—ต๐—ฒ ๐—˜๐—ป๐—ฟ๐—ผ๐—น๐—น๐—บ๐—ฒ๐—ป๐˜ ๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ฟ: A growth-minded operator who treats enrollment as the network's lifeblood. They live in the dashboards during FTE1 and FTE2, catch lagging campuses early, and obsess over the family journey from inquiry through retention. They make recruitment a discipline, not a scramble, and keep the region at or above its FTE targets.

    โ–ถ๏ธ ๐—ง๐—ต๐—ฒ ๐—ฆ๐˜†๐˜€๐˜๐—ฒ๐—บ๐˜€ & ๐—–๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฆ๐˜๐—ฒ๐˜„๐—ฎ๐—ฟ๐—ฑ: A disciplined business operator who builds the rails the region runs on. They bring rigor to budgets, procurement, and vendor management, keep campuses audit-ready rather than audit-anxious, and turn scattered campus data into regional insight through strong KPI dashboards.

    โ–ถ๏ธ ๐—ง๐—ต๐—ฒ ๐—ฅ๐—ฒ๐—ฎ๐—ฑ๐—ถ๐—ป๐—ฒ๐˜€๐˜€ & ๐—š๐—ฟ๐—ผ๐˜„๐˜๐—ต ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ผ๐—ฟ: A logistics leader who makes sure every school opens ready and stays safe. They own Beginning-of-Year readiness across facilities, transportation, nutrition, and safety, and they partner on the region's expansion through site evaluations and facility planning. They plan for the crisis nobody wants and the growth everybody does.Item description

  • Regional Director of Operations Job Scorecard

    Organization: BridgePrep Academy & SMART Management
    Position: Regional Director of Operations
    Reports to: Chief Operating Officer

    Job Description

    The Regional Director of Operations (RDO) is a director level, operational leader responsible for overseeing all non-instructional and business operations across a designated region of schools. This role supports schools in the South Region and serves as the primary operational coach, strategist, and accountability partner for campus-based Dean of Operations (DOOs) and operations staff.

    The RDO ensures operational excellence across all schools by driving strong systems, compliance, enrollment execution, facilities readiness, and exceptional customer service. This leader partners closely with principals and network leadership to support school performance, regional growth, and organizational sustainability.

    The ideal candidate is a highly organized, solutions-oriented leader who thrives in fast-paced environments, can manage multiple priorities simultaneously, and is passionate about building strong school operations teams that support student achievement.

    Key Activities

    Operational Leadership & Coaching

    • Monitor regional student recruitment, enrollment, and retention performance metrics

    • Partner with school leaders to ensure schools meet or exceed enrollment targets during FTE1 and FTE2

    • Support campuses with recruitment strategy implementation, enrollment forecasting, and action planning

    • Analyze enrollment dashboards and operational data to identify trends, risks, and opportunities

    • Ensure schools provide exceptional customer service and positive family experiences from inquiry through enrollment

    • Collaborate with enrollment teams to improve conversion rates, student onboarding, and retention efforts

    Recruitment, Enrollment & Family Experience

    • Provide guidance, accountability, and best practices to campus-based recruiters and enrollment teams.

    • Review enrollment dashboards and identify campuses needing additional recruitment support.

    • Partner with school leaders to develop action plans to improve recruitment outcomes and enrollment growth.

    • Support training and onboarding of new recruiters and front office staff related to enrollment processes and family experience.

    • Assist regional leadership with enrollment reporting, projections, and recruitment strategy implementation.

    Financial Stewardship & Business Operations

    • Support schools in managing operational budgets, purchasing processes, and financial controls

    • Monitor operational expenditures to ensure fiscal responsibility and alignment with organizational priorities

    • Review vendor management practices across schools

    • Ensure campuses follow organizational procurement procedures and compliance expectations

    Facilities, Logistics & Compliance

    • Lead Beginning-of-Year (BOY) operational readiness planning for all regional schools

    • Oversee transportation (if applicable), child nutrition (NSLP), facilities readiness, safety procedures, and vendor coordination

    • Support facility improvement planning, maintenance coordination, and campus operational audits

    • Facilitate site evaluations, expansion planning, and land acquisition efforts to support regional growth initiatives

    • Support emergency response planning, crisis management, and safety preparedness across all schools ties.

    Mission

    Drive operational excellence across the South Region by developing high-performing operations teams, ensuring strong business systems, supporting sustainable school growth, and creating safe, efficient, and student-centered school environments where campuses can thrive.

    Success in Year 1:

    • Regional schools meet operational compliance expectations and achieve strong audit readiness outcomes

    • Schools successfully execute Beginning-of-Year readiness with minimal operational disruptions

    • Improve operational consistency and accountability across all South Region campuses

    • Meet or exceed regional enrollment and retention targets during FTE1 and FTE2

    • Strengthen campus operational leadership through coaching, training, and performance management

    • Improve operational systems related to transportation, food service, procurement, and facilities management

    • Establish strong operational dashboards and KPI monitoring systems for the region

    • Successfully support regional growth initiatives, facility planning, and expansion opportunities

    • Increase principal satisfaction related to operational support and responsiveness

    Cultural Fit โ€“ Core Values

    • And How Are the Children?: Ensure operational decisions and systems ultimately support student success, safety, and positive school experiences

    • Big Rocks First: Prioritize enrollment goals, family engagement, high-impact recruitment activities

    • Own It: Take accountability for regional operational performance, follow-through, and problem-solving

    • Expect More: Maintain high expectations for operational quality, professionalism, responsiveness, and execution

    • Results Matter: Use operational data, measurable outcomes, and accountability systems to drive continuous improvement

    Goals

    • 100% of region maintains FTE Target in October and February

    • 90% Student Persistence

    • 85% of Dean of Operations Persistence

    • 100% of region hosts a "Welcome to BridgePrep" Program

    Qualifications

    • Bachelor's degree required; Master's degree preferred

    • 5โ€“8+ years of operations leadership experience, preferably in Kโ€“12 education, charter schools, multi-site operations, or district support environments

    • Strong knowledge of school operations, enrollment systems, facilities, budgeting, and vendor management

    • Bilingual (English/Spanish) preferred

    • Ability to travel regularly throughout the South Region of Florida

  • All final candidates for the position of Vice President of Human Assets will be asked to arrange three reference checks one of which must be with a former manager.

APPLICATION

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